Bad service

I have been attempting to cancel my contract with Cartrack since June 2024, but as of today, my contract remains active. Since last year, they have continued to withdraw money from my account without my consent. Despite sending numerous emails and spending a significant amount of airtime trying to resolve this issue, Cartrack has failed to cancel my contract.

I have been threatened with blacklisting if I do not make payments, despite the fact that I do not owe them anything. The incompetence lies with Cartrack, not with me. I have clearly communicated my intention to cancel the contract, yet I still receive emails and debit orders.

I have had to reverse the unauthorized withdrawals from my account, but this situation has jeopardized my credit status. As a result, I am unable to apply for jobs or take any steps forward in my life, which is particularly distressing given my current unemployment. Cartrack's actions are severely impacting my financial and professional well-being.