Bad service

Cartrack is honestly one of the worst tracking companies I have ever dealt with. They are very quick to take a debit order from your account, but when there is a problem with their tracking system, getting assistance is a completely different story. Their customer service is extremely poor, and I have experienced very rude service over the phone. If the person assisting you doesn't know what is going on, they simply transfer you to another person. You can spend almost an hour on the phone being transferred from one person to another and still not get your problem resolved. There have also been times when I have waited weeks for my tracking system to work properly. Yet the debit orders continue to go off my account. What makes it even worse is that debit orders have been taken without proper confirmation from me, and sometimes the amounts deducted were not even correct. A tracking company should provide reliable tracking and reliable customer service. Unfortunately, my experience with Cartrack has been the complete opposite. Very quick to take your money, but extremely slow when you actually need help..