BAD SERVICE

this is the worst company to deal with i was messed around the whole day yesterday i must have made over 10 calls with no luck even though i had schecduled an appointment prior for a TEC to come deactive the tracking device and install in my new vehicle, the TEC kept cutting off the call or refused to answer there was no feedback from them the whole day after numerous tries late in the evening the TEAM LEADER calls me to arrange for today i told her i will only be available after 12pm she said she will call first to arrange and never bothered, the question is for a simple thing like this if you get no responses no feedback what happens if you really have a problem, will CARTRACK BLAME LOADSHEDDING!!! TERRIBLE SERVICE FROM CARTRACK!