MT
Moyahabo T

1 reviews | Active since Oct 2019

23 Jul 2022, 07:04

bad service

I spoke to supervisor regarding cancellation of my contract, and he advised me not wait for it to end then we can cancel it, but yesterday when I called I found out that my contract was terminated immediately even after speaking with the supervisor.

They told me that since I don't have any tracking unit in my car, therefore the contract need to be terminated, but that was not the agreement I had with them, now I want the unit installed in my car they are telling me that I need a new contract with them, yet I didn't give them any authority to cancel/terminate my current contract, therefore this is a bridge of contract by them.

If CarTrack debit my account this month I will open a ********** debit order against them since I don't have any written contract with them.

beware of this guys,

0
Replies (1)
Cartrack
Cartrack's reply25 Jul 2022, 09:44
Official
 
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team