1 reviews | Active since Mar 2026
Bad Service
After having a tracker installed in my vehicle, my car battery has been continuously draining. I contacted customer service several times requesting that a technician be sent out to investigate the issue, but the service has been extremely poor.
Despite multiple requests, no technician has been sent. I have repeatedly been told that the problem is my battery, yet the same battery works perfectly in another vehicle.
To this day, the company has still not sent anyone to assist. However, the moment a debit order is missed, they are quick to follow up and demand payment.
This has been the worst customer service experience, and unfortunately I would not recommend this company based on how this matter has been handled.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
