Bad service

Cartrack have very very poor service.. been trying to downgrade since May till to this date I didn't get any help. I tried to make several calls. All the consultants I spoke to seem to be a minor issue. I don't know is difficult just to change from this option to another option. I regret the date I left Netstar. I will never recommend you to anyone. June I wrote a complaints here but it seem that cartrack is not willing to help me. If you can't help me please remove your device in my car.