Bad service

Bad Service Experince from CARTRACK ..I am very devastated with the services iv been receiving from car track all the run around calls and time consuming speaking to people that are utter rude "One of your consultants actually called me Dumb for not picking up my acc with my ID no or registration number as if it was my fault it's not picking up on the system,after two months of running around trying to get you guys to come and install a tracking device on my car then one of your guys just randomly called me,Very unproffesional as he didn't have any paper for me to sign as proof that he really did come or any inconvenience caused which made me wonder as well,as he also messed up my car with his boots full of mud as I asked him why would he do that his response was "it's his job" but to mess up my car with mud is still part of his job description?? then moving over the panic button is falling the day it was installed called back to get some assistance they said "we closed kindly call back on monday" did so and spoke to one lady that promised to call me back and never heard from her till to date,tried calling again and the phone was shut down on my ear twice which got me thinking is that the kinder service one gets or it's just my bad luck as it went of cartrack then goes on to debit two days after device being installed of which it opposite of what I requested for and when I call back to say the service I have is not what I app**** for then lady went on to saying I must pay R350 to upgrade,how do I pay for something that wasn't my fault and for asking that question I was told "you must be Dum for not understanding" so to cut the long story short iv taken this up with my lawyers as it a conflict of interest

I dread the day I made my 1st call to car track