Bad service

Cartrack doesn't tells client that when thet sign up, they sign up to 36months contract, i was never informed. I lost my job due to Covid-19 i have been paying my premiums without skipping any payments till i lost my job, now i have approached them to tell them i was retrenched. I can't affors to pay anymore, they promised to call me to arrange affordable payment till now they havent currently they say i owe R2918 and i am expected to pay it even though i am no longer working.

I am very disappointed with tge service i got ajd the treatment, i cant afford anything but i am expected to pay up all they outstanding amount without them giving me situable payments thats affordable for me. Instead they very quick to call me to pay it up.