1 reviews | Active since Apr 2019
Bad service
f I was stuck 2 hours from home , and i have 2 towing’s services left for the year. I asked Cartrack to combine my services left for the year and get me home. They refused to do so said i can only book 1 service at a time meaning i can call them 3 times in 1 night to tow me but cannot combine it. I was stranded and they could care to help me , manages to get myself home. Now i wil forfeit by 2 last towing services for the year , yet im paying monthly for a service .
Friday evening they when i called at 10pm at night they never called me back after 40 minutes i had to call them back to ask them what’s happening. And I’m standing along the road as a women in a another town.
This was the worst service ever , unhelpfull, delay in assisting. little to no communication . Not the service you need when you are having a emergency
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
