KB
Kgaugelo B

1 reviews | Active since Apr 2023

25 Aug 2025, 12:55

Bad service

Worst service ever. I scheduled a service repair with a technician, only to find out the scheduling department sent someone from far away. When I tried to reschedule, I was told no one could assist me and that I’d have to wait for the previous technician to cancel — extremely frustrating.

On top of that, I bought a second device over a month ago, and it still hasn’t been installed, yet I’ve already been debited for it. This is unacceptable service, and I would not recommend Cartrack to anyone.

0
Replies (1)
Cartrack
Cartrack's reply25 Aug 2025, 14:07
Official
Good day Kgaugelo Botlholo,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team