BD
Busisiwe D
1 reviews | Active since May 2013
12 Dec 2023, 17:56
Bad service
I had a bad experience with cartravker together with consultants that aren't urge to assist or clarify..
I had an accident in July the 3rd 2023 and the car was a right off, they want me to pay the car tracker while the car is a write off & when I asked them where the car was they didn't know. They are now frustrating me with calls, it is not like I don't afford it but on which car because I don't have a car & im badly injured on the dominant arm.
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Replies (3)
Cartrack's replyOfficial
12 Dec 2023, 18:10Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply12 Dec 2023, 18:10
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
BD
Busisiwe D's updateReviewer Update
12 Dec 2023, 18:41How am I be the one who must give you the direction or location where the car is for you to take out the device, I'm unable to drive but I must pay the device kept by you, what if I won't have a car again due to the injury Car tracker is really traumatizing me. I wont even advice it to my friends & family members
BD
Busisiwe D's update12 Dec 2023, 18:41
Reviewer Update
How am I be the one who must give you the direction or location where the car is for you to take out the device, I'm unable to drive but I must pay the device kept by you, what if I won't have a car again due to the injury Car tracker is really traumatizing me. I wont even advice it to my friends & family members
BD
Busisiwe D's updateReviewer Update
12 Dec 2023, 21:26Thank you
BD
Busisiwe D's update12 Dec 2023, 21:26
Reviewer Update
Thank you