JW
Jan W
1 reviews | Active since Jan 2020
24 Nov 2020, 05:56
Bad Service.!!!
Been waiting for a week now to get my fitment certificate from Cartrack, after 3 x requesting for them to send it.
Worst of all is I called them yesterday and informed them the device installed is faulty. After almost speaking to the whole of Cartrack (each person put me through to another department) they realized it is not working.
Try to avoid doing business with them.
Would not recommend at all.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
24 Nov 2020, 10:06 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply24 Nov 2020, 10:06
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
JW
Jan W's updateReviewer Update
25 Nov 2020, 10:19Good day, NO ONE have contacted me to get the issue issue resolved. And I am still waiting for my installation certificate.!
My device is still not working properly.
Please avoid this company, they are eager to get your signup and start deducting money but when you have an issue or need assistance they are unreliable.
Please people take this seriously, this is unacceptable service.!
My device is still not working properly.
Please avoid this company, they are eager to get your signup and start deducting money but when you have an issue or need assistance they are unreliable.
Please people take this seriously, this is unacceptable service.!
JW
Jan W's update25 Nov 2020, 10:19
Reviewer Update
Good day, NO ONE have contacted me to get the issue issue resolved. And I am still waiting for my installation certificate.!
My device is still not working properly.
Please avoid this company, they are eager to get your signup and start deducting money but when you have an issue or need assistance they are unreliable.
Please people take this seriously, this is unacceptable service.!
My device is still not working properly.
Please avoid this company, they are eager to get your signup and start deducting money but when you have an issue or need assistance they are unreliable.
Please people take this seriously, this is unacceptable service.!
JW
Jan W's updateReviewer Update
26 Nov 2020, 18:23Today I realized my park assist on my bakkie stopped working after they installed their device.
JW
Jan W's update26 Nov 2020, 18:23
Reviewer Update
Today I realized my park assist on my bakkie stopped working after they installed their device.