GS
Gabbey S

1 reviews | Active since Sept 2024

30 Sept 2024, 19:16

Bad service.

Bad Service!!!

Despite canceling and also paying my cancelation fee(TOTAL AMOUNT), and sending the proof of payments to multiple people still they would bombard me with emails, phone calls and WhatsApp messages asking for proof of payment again and again and the lady had the audacity to tell me I still owe R900 and she also gave me the wrong Reference number but was eventually allocated but not updated to my account to close it. This issue is still not resolved...two weeks later TODAY there is money deducted from my account. After talking to a supervisor the problem still remains! I get no updates last week they told me that they will let me know by Monday... Nobody contacted me I have to phone in and I don't get any answers regarding this issue!

0
Replies (1)
Cartrack
Cartrack's reply30 Sept 2024, 19:26
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team