tP
thembelani P

1 reviews | Active since May 2021

09 May 2023, 15:24

BAD SERVICE

I have never been sooo disappointed by a company, i have an account with cartrack and when you call through you either going to get a bad line or someone who doesnt know their job.

I requested a call recording to send a complaint but i was informed no team leader is available or if not then busy on a call and i spoke to thembeka george who has a team leader by the name of shakiri joseph, who never gave me a call after coming back from lunch.

I must say the service is terrible, customer clients sound as if they dont know what they are talking about.

0
Replies (1)
Cartrack
Cartrack's reply10 May 2023, 13:02
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team