Bad service

Something went wrong with my app. I used to have 4 cars with cartrack and now i have only one car witch isn't even mine. I've got a new phone and the app ask me to login, but I forgot my login details because it was always set on stay login, so I used my phone number to retrieve my login details. If something this small can happen, how are you gonna get a ****** car back. That is bad!!! Please fix this. This is wat happened, the next day Some one from cartrack phone me and sed everything is sorted, but it is not. Please get your **** sorted or else I wil go to a nother compony with better service.