Bad service

Avoid Cartrack – Terrible Service & Unresponsive Leadership

If you're considering Cartrack, think twice. Their service is riddled with issues, from faulty tracking devices to ********* billing practices, and their customer service is one of the worst I’ve encountered.

I had multiple problems with their system, yet getting a resolution was nearly impossible. Cancellations are a nightmare, and they continue charging customers long after contracts are supposed to end. Their support team offers empty promises but no real assistance, and it seems like a deliberate tactic to wear customers down.

What’s worse is that this culture of zero accountability extends to the top. Under CEO Joshua Victor, Cartrack seems to operate with total disregard for customer satisfaction. Reaching management for real assistance? Forget about it. Complaints are ignored, and the company’s priority is clearly revenue over ethical business practices.

Stay away unless you want ongoing frustration and financial headaches. There are plenty of better alternatives that actually value their customers.