Bad service

Bad bad service

I installed a tracking device in January 12th and by February 26th the device had stopped tracking my car.

I called the company countless times and they kept rebooting the device, until they booked for a repair. The guy arrived and he did not call me an hour before arrival as promised by the company, Infact he only called me 3 times and I was in the shower, I saw his call and returned it, it appeared he had already rescheduled my date to some date.

I call their call center to make them aware of the situation, the company said they can’t do anything to help me.

Now imagine this, i have to travel and I don’t have a tracking device that I Paid for?

And now they scheduled another day and yesterday I got a call that that day would not be possible because their guy got a car accident?

How is that my problem?

For a full month, I paid for a tracking device that does not work and I am yet to pay another month for it.

Oh. Their customer service is bad and they reall Don’t care about their customers.

Bad bad experience with car track