Bad Service

I asked them to send me the installation certificate as it was asked by insurance company but they sent an agent to call me and ask me a lot of questions for nothing because they said they want to make sure its me .I answered sll those questions but the certificate was not sent If there was an option to give no star I shouldnt have even given that one star because their service is bad Thus thing happened yesterdsy on 20/91/25 .I hate this company and I even regret joining them becsuse now my insursnce beeds this but they dont want to send it to me ,I sent them so many nessages telling them to send it but they didnt