Bad quality of service

<p>Here I am again.... so last week Thursday someone EVENTUALLY pitched to fix the problems I had, we decided to install a whole new unit, we upgraded to the Fleet Management Plus, and added a Start Inhibit. THe guy arrived at 9am and was finished at 4:30pm. When I got home and wanted to show my husband how the start inhibit works, low and behold it does not work, the car starts without me using the ID tag thinghy... phoned on Friday, a repair was booked for SUNDAY @ 12h. he eventually arrived at 12:50 and only left at 4;30 on a SUNDAY... where he informed me that he could not fix the fault, and that someone would come on monday to fix it. So yesterday at about 12h I phoned to find out what was going on. The consultant I spoke to said he would find out and phone me back soonest. it is now almost 24hours later and guess what no one has phoned me for the repair. You are very quick to take my debit orders but very slow in giving me the service that i am paying for, god forbid that my car should actually get ******. So hear this i am driving around with a start inhibit that is not working. if you cannot get this fixed you will remove this from my vehicle as i will not pay for something that doesnt work, it is really redicoulus. I would also appreciate feedback regarding your app, as my app doesnt work half the time?!?!? this is supposed to be realtime reporting ... yeah right.</p>