BAD CUSTOMER SERVICES

This Cartrack company is no good for me. They can’t resolve a account query but rather resorts to bullying tactics which includes unauthorised debiting to one’s account. Countless emails to their accounts department, raised query with a tracking number to their client services and still nothing. When they call ans I eventually answer, the person at the other end of the line does not have history of the query and wnats to start from scratch. At Cartrack, the one department seems not to know what the other department is doing with a query. As for the team leader a certain Siphiwe, he abandoned this query and left me to the sharks This morning they debited my account and have now made sure that I can’t reverse the transaction on my app Well, I was also clever because I made sure that account does not have money in ot so the bank will unpay it You can never get a email address to their senior people, it asks that’s how they operate because they are in for the money and not customer services.