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Sonja V
1 reviews | Active since May 2014
08 Sept 2021, 08:43
Bad Customer Service
I've been trying more than a month to sort out my device. The fleet department doesn't answer the phone or responds to mail.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
08 Sept 2021, 09:26Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply08 Sept 2021, 09:26
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
SV
Sonja V's updateReviewer Update
13 Sept 2021, 12:14I am still waiting for a phone call, the response above doesn't mean a thing.
SV
Sonja V's update13 Sept 2021, 12:14
Reviewer Update
I am still waiting for a phone call, the response above doesn't mean a thing.
SV
Sonja V's updateReviewer Update
20 Sept 2021, 18:42Wow just a nightmare! I received a phone call from Cartrack to arrange an appointment for this afternoon, 20 Sept. Low and behold nobody showed up, neither a phone call.
SV
Sonja V's update20 Sept 2021, 18:42
Reviewer Update
Wow just a nightmare! I received a phone call from Cartrack to arrange an appointment for this afternoon, 20 Sept. Low and behold nobody showed up, neither a phone call.