Bad Customer Service by Car Track

This review serves the purpose of letting you know how unprofessional car track is. I had a tracker unit installed in my vehicle,I then sold the vehicle and communicated with car track that my vehicle is being sold and that they would need to remove the tracker unit and install it into my new vehicle,they responded by saying it would cost me R 850.00,which I agreed upon. This was around March 2018. I have been paying the installments since then and they have been tracking the old vehicle that has been sold. Every time I call them or they contact me I try to explain to them what has happened,they come up with different stories, if they cannot track the fitment of my unit or track the owner of my old vehicle,how would they be able to keep track of a vehicle that has been ******. I have stopped all debit orders until they resolve the issue as they are tracking the wrong vehicle. What if my vehicle is now ****** and I'm paying in every month for a service that is not been provided to me. They need to sort this out asap,as I do not want to go into bad debt review through their mistake.

Yours Disgruntled Alister Naidoo