BAD CUSTOMER SERVICE

BAD CLIENT SERVICE EVERYTIME I CALL , ABOUT THE SAME QUERY ITS LIKE THEY DONT KNOW THE ANSWER THEY TAKE ME FROM PILLAR TO POST , MAKE EMPTY PROMISES TO CALL ME. NO EVEN ONE OF THE CONSULTANT GAVE ME A STRAIGHFORWARD ANSWER IF THE REFUND HAS BEEN PAID OUT OR NOT, ALL THEY SAY THEY WILL FORWARD AN EMAIL TO FOLLOW UP . FOR 2 WEEKS