Bad customer service

I been trying to sort out an issue i have with cartrack since May,i was assisted bg a someone called Tebogo Seloga and i have send emails even called but he does not replyto my emails.o was mis informed by their calll center agents that ******* me into getting three different contracts i don’t need for one car..i had cartrack before and i never experienced none of this..o am deeply dissapointed by the service i received from cartrack and yet they keep debiting my account