BAD CLIENT SERVICE

Good day I have been with Cartrack for quite sometime now and we are trading the car now, so the system needs to be de-activated and re-installed. i have been phoning for quite sometime now and there is just no getting back to us.... I feel that they do not care in keeping their clients as they want to also rip you off asking to pay a cash fee on R870.00 to de- activat and re-install this unit, then if you want to cancel with them need to pay R2650.00, ALSO still pay the monthly fee for being with them. Pathetic!!!!!!!