Bad client service at its best

Their devices are just nonsense. Was stuck twice already until midnight with their immobilizer not responding and now their app is showing an incorrectly location to where I am. When I try to use their services on the app the app does not respond. Their client care is just useless because they keep booking in their device for repairs instead of fixing the problem. Every month they come and they do the same thing with no proper resolution. What am I paying for if I cannot use those services.....?