SM
Sylvester M
1 reviews | Active since Jul 2025
04 Jul 2025, 22:26
Bad billing and poor customer care
Pathetic billing system bad customer service no follow-up on customer issues . Had issues with my account they gave me an amount to pay and I did on the 25th 10 days later they still want me to wait 20 more working days for them to be able to reconnect me and everytime you call to enquire they give you a different amount to pay. How pathetic
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
04 Jul 2025, 23:02Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Jul 2025, 23:02
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
SM
Sylvester M's updateReviewer Update
05 Jul 2025, 00:31Won't accept the apology just sort out your billing system and customer care
SM
Sylvester M's update05 Jul 2025, 00:31
Reviewer Update
Won't accept the apology just sort out your billing system and customer care