AvdW
Adri van der Westhuizen

1 reviews | Active since Jan 2020

16 Mar 2022, 13:45

BAD BAD SERVICE

In the 2 years I have been with Cartrack they never send a debit order through on time. I have cried laugh, fight with them saying please send your debit order Trough. Seems they do not know how to do their work? Then they send me letters demanding the backpayment. While there is enough money in my account for the debit order to go through and my account no has not changed. Then they take a huge amount every few months.

Will they be able to find a missing car if they can't do the simple action of send a monthly debit order through? I wonder?

No one at Cartrack speaks Afrikaans??

I also wonder how long they will take to do my cancellation?

0
Replies (1)
Cartrack
Cartrack's reply16 Mar 2022, 13:48
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team