1 reviews | Active since Nov 2014
Bad bad service
Bad bad service 2018 February i sold my vehicle to a dealer ,I phone cartrack callcentre and I explain to them I've sold my vehicle can i freeze my account while I don't have a car they refuse ,and they gave me option that I you can cancelling or i can continue paying until i have car , so from February -August 2018 i been paying cartrack while i dont have a car , when i bought vehicle went to Andriaan(Regional Manager) east rand and i explain my story that ,i been paying cartrack while i dont have vehicle he said to me he will reinstall tracker for free and i can continue with the installment September -October they keep charging me for re-installation and keep reversing amount and always phone Andriaan he keep saying he will sort it out ,until decided to block them from taking money on my account lady callcentre Palesa Dlamini keep phoning that my account is on arrears i keep telling her that they, keep taking money for re-installation at my account please fix that or can i talk to your supervisor about this issue ,the supervisor always unavailable,from 2018 last until this year 2019 i probably phone tracker more than 50 times asking them to fix this issue but nothing is been done about it, everytime you phone call centre you need to explain your story to everyone because they don't put notes on the system.July 2019 I got sms saying I been handed over ,now I bad debts because cartrack,even the Gerald Engelbrecht phone me with his bad attitude i hate this company i will never recommend it to anyone bull****t service from callcantre to management only person who whose trying to meet me half way is Kane Olivier
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
