bad bad business

very bad business tackticks. Bad customer service. Cinsultants fail to advise customers approppriately and will claim it is the customers' responsibility to know everything about the contract. I called several times and emailed regarding the tracker on the car that I sold a while ago but kept paying. The new buyer was paying too. Each time i was told to pay cancellation fee. Even a month prior to maturity of contract i was told to pay an early cancellation fee. They keep deducting even when they know u wanted to cancel