Bad Bad Bad service with *********** people

This has been the worst experience i ever had I have bought a new car with a pre fitted tracking unit, i requested Cartrack to deactivate / remove the tracker from my vehicle, they were here to remove the unit, i then got emails to welcome me at Cartrack, after phoning Cartrack it was stated the unit has been activated on my name, after about 4 phone calls to them, i still have not had any feedback, Cartrack also debited my account (I stopped the Debit order) i don't know where they got my banking details from, I have a complete whatsapp conversation with Angela and then Lesedi where i have proof that i asked them to deactivate

i will be writing reviews on each and every platform i have access too, until someone from Cartrack can phone me back with a solution and a time and date when this unit can be removed