1 reviews | Active since Feb 2011
BAD ATTITUDE OF TEAM LEADER
I called Cartrack on the 04/02/2016 to Cancel my service on a vehicle which was written off on the 29/01/2016.<br> I have been informed by numerous staff from Cartrack that I will still have to pay my subscription for this vehicle for March 2016. They told me that they need 20 days notice which if my calculation is correct, I have given more than 20 days notice. When I complained about this, i was called by a team leader/supervisor on the 15/02/2016 at 09:49am and she confirmed that I did give notice on the 4th Feb. but also said I will still have to pay for March. When i informed her that I will take my business elsewhere, she rudely asked \ CAN I HELP YOU DO IT NOW\". If this is the attitude of your supervisors, I will gladly take it further. Extremely disgusted in the so called service from Cartrack."
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will be contacting you in order to confirm a fitment date.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will be contacting you in order to confirm a fitment date.
Kind regards,
Minette van Dalen
