HB
Herman B

1 reviews | Active since May 2025

26 May 2025, 12:41

Bad after service

Good morning

My personal opinion is that Cartrack don't have a clue what is happening in their company. I receive a phone call from one of the employees to settle my account with them. I agreed on the settlement and Cartrack did deduct the money from my account. I'm still receiving threats mails, What's up and lawyer mails as well what's up. I did send to Cartrack the mail of the agreement and today they still deduct money from my account. This is totally unacceptable and it shows you how bad their after service is. Please people be aware of this I'm battling now for 3 months with Cartrack to stop deducting money from my account.

I hope they will look into this matter and resolve it. I've got all the proof that my account is settled with them. They must maybe traing their employees better then this will never happen.

Regards Herman

0
Replies (1)
Cartrack
Cartrack's reply26 May 2025, 12:44
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team