mC
mirna C

1 reviews | Active since Sept 2018

30 Apr 2024, 13:30

BAD

Not even worth a one star - Trying since the 24th of April for them to remove the tracker from my sold vehicle, we are sitting on the 30th of April. The dealership wants to sell my car- but wants the device to be removed. Called CarTrack more than 20 times, every time i hold the line for 10+ - and no assistance, client care cant assist because they put you through to the so called scheduling department- that doesnt assist (They scheduled the device to be removed_ still waiting?) now i want to follow up - no answer to the scheduling department - But they are so quick to pull their money of for a device.

0
Replies (2)
Cartrack
Cartrack's reply30 Apr 2024, 13:40
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
mC
mirna C's update30 Apr 2024, 13:49
Reviewer Update
Okay how? Sure you would have phoned by now to sort it out? Since ive been waiting for a week?