KN
Khaya N

1 reviews | Active since Jun 2018

18 Dec 2019, 14:55

baaad

I'm seriously not happy with your service ,I today took my car to middelburg cartrack to be fixed ,and I had to call in to check my tracking device if it does work and they couldn't see my car last week so they told me to book in today 18/12/2019 at 10:00 ,I brought my car ,stayed there for two flipping hours for what? Coz after that I went to the app to see if everything its ok but it says no GPS and I called in at cartrack head office ,still they could allocate my car,my question is why did they book me in for? Coz i was told they out a new device ,I was talking to Katlego ,he couldn't help me to allocate my car ,then he told me to book in maybe there is something wrong with it that's when I told him that it was there for the same thing in middelburg.. I then called middelburg,I spoke to an African lady that was so rude to me(listen to the recorded call) then she hung up in me when I called again she ignored my calls,so my question is why am I paying you guys? And if I want to cancel and give some serious people about the business and u tells me about that R2000 cancellation fee nx,I personally think that you guys are full of ****,you don't know what you're doing ,you just take our money for nothing,that's **************** Tried at *** and ***

0
Replies (1)
Cartrack
Cartrack's reply19 Dec 2019, 16:57
Official
Good day,

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team