PC
Pieter C

1 reviews | Active since May 2017

28 Mar 2024, 09:49

AVOID them at all costs

Worst car tracking company avoid them at all costs. Let me since last year i have been getting random power alerts on my tracking unit, i report that the unit is faulty and needs to be checked out its now end of march nothing, then when they double debbit you that happens more than once they tell sorry they cant do anything about it until the money reflects on their side what about my other debit orders. O thats not our problem according to the call centre agent. then when you finally have had enough you tell ok you are breaching your own contract they put you in endless cue's with no assistance and when finally speak to someone all they say is O you have to pay R2700 cancellation fee. PLEASE AVOID THESE JOKERS AT ALL COSTS. I shudder to think what will happend if something was to happen to my car.

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Replies (1)
Cartrack
Cartrack's reply28 Mar 2024, 11:37
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team