AVOID CARTRACK AT ALL COSTS!!!

One star is far to generous for this company

I have never in my life experienced such poor service and incompetence as I have with Cartrack. For the past four months, I have been battling the same unresolved issue: my account not being debited on the correct date. This has caused nothing but frustration and unnecessary stress, yet your team continues to fail in addressing it.

It is clear that the company is plagued by a lack of proper training and accountability. The level of incompetence I’ve encountered is shocking for a business of this size. Instead of fixing the problem, I am constantly pushed from one unhelpful staff member to another, with no resolution in sight.

This level of service is absolutely unacceptable. I demand that this issue be resolved immediately, and I expect to speak directly to a manager — not another entry-level staff member who cannot assist.

Cartrack needs to seriously reassess its hiring practices, training, and overall customer service standards. Right now, this is the single worst company I have ever dealt with, and I wouldn’t recommend them to anyone.