SL
Sonja L
1 reviews | Active since Mar 2009
01 Jul 2025, 12:25
Assuming paydates are on 25th of the month - disregard for paydates after that date
Received a call today from Cartrack asking when we are paying the account. We paid the account yesterday as its the salary pay date but obviously its not good enough for Cartrack as they haunt us every month for the payment after it was done. They also do not issue policies for the roadside assistance and will charge you a cancellation fee if you cancel which is against the law. They must have financial problems if they do debt collecting from the 1st. They also charge me R270 or one car and R199 for another car. Same account.
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Replies (1)Cartrack's replyOfficial
01 Jul 2025, 12:31Good day Sonja,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply01 Jul 2025, 12:31
Official
Good day Sonja,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
