1 reviews | Active since Oct 2023
As much as I can say they promise me what it is not there. Its time they pay. And i will take it further as the judgment is out. Until you do what is right i wont keep quite
i will fight until, they pay what they promise
Cartrack agreed to pay R5 million in administrative fines and refund over R5,1 million to customers following complaints lodged with the National Consumer Commission (NCC) that it had failed to provide remedies to consumers.
According to statement by the NCC, it had received complaints from 210 consumers over a period of time.
"The NCC investigated the complaints and found that the terms and conditions of the sale agreements were inconsistent with the Consumer Protection Act (CPA) on some complaints.
"Cartrack agreed to settle 167 complaints without admission of liability and to avoid lengthy legal proceedings, whilst the balance of the complaints, the NCC could not establish a contravention. Cartrack also agreed to enhance their terms and conditions to remove any potential vagueness," said the statement.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
