DJ
Daniel J

1 reviews | Active since Nov 2024

02 Nov 2024, 13:02

As a first customer cartrack didn't pitched up for they appointment on 2024/11/01 @10:00 am

As a first customer cartrack didn't pitched up for they appointment on 2024/11/01 @10:00 am. And canceled it at 15:30 and was still waiting for them I spend R200 airtime in balance of the device for R99.only to get hold of a technician who's phone was switched off .A gentleman named Quinton Daniels assisted me and convinced me the today to give him a change ..not to make promises he can't keep....That's what a customer need from a call centre personal.

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Replies (1)
Cartrack
Cartrack's reply02 Nov 2024, 13:06
Official
Good day,

Thank you for taking the time to give us feedback. We appreciate your compliment and will inform, management and staff of your review.

Kind regards,
The Cartrack Team