AM
Anthony M

1 reviews | Active since Jun 2015

08 Apr 2025, 22:09

ARE YOU COMPLETELY DERANGED???

On the 06/04/2025 at 18:26 I used the "PAY NOW" link in your WhatsApp message to pay the R2,650 penalty for early settlement. On the 07/04/2025, the transaction was successfully processed. My Credit Card was successfully debited with R2,650. Reference: 'PAYM8*Cartrack Johannesburg ZA ***' On the 08/04/2025 at 21:28 you send me a WhatsApp message which reads as follows: Dear Anthony Millar Your recent debit order of R2650 was returned unpaid. To ensure that your vehicle remains secure with Cartrack, please contact us here on WhatsApp to set up a new debit order arrangement for this amount. Alternatively, pay your outstanding balance now using the PAY NOW link below. Need further assistance? Chat to us here on WhatsApp, email us at *** or call us on ***. See you on the road, The Cartrack Team Let's get a few things straight... You will not get another cent out of me. You WILL FIND THE PAYMENT (WHICH WAS NOT UNPAID) AND YOU WILL ALLOCATE IT TO MY ACCOUNT MILL00495 AND YOU WILL CLOSE MY ACCOUNT. You will NOT falsely accuse me ever again! GET YOUR ACT TOGETHER!!! Fix your blunder and never, ever contact me again. Do I make myself clear??? Get your lawyers to contact mine. GOOD-BYE and GOOD RIDENCE!

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Replies (1)
Cartrack
Cartrack's reply08 Apr 2025, 23:03
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team