YR
Yolisa R
1 reviews | Active since Jun 2019
09 Jun 2020, 08:59
App log in details that do not work, fleet management don't seem to care
Hi
I'm starting to get a little agitated by the lack of service i'm receiving from you.
Since I joined you, almost 2 weeks, I cant log in to my App.
I call everyday and your fleet management department is of no use, and they said they will call me back it must be a system error.
I will not call in again as its a waste of my resources, how many times must I call in, how many people must take my query and not resolve it?.
I need this escalated and resolved ASAP please, what is so difficult to give me a username and password that is working so I can to log in to the App?
Regards Yolisa
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
09 Jun 2020, 09:01 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply09 Jun 2020, 09:01
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
YR
Yolisa R's updateReviewer Update
09 Jun 2020, 09:50You don't even have my details, and yet here you are with the standard bu...sht response.
I regret leaving Netstar
I regret leaving Netstar
YR
Yolisa R's update09 Jun 2020, 09:50
Reviewer Update
You don't even have my details, and yet here you are with the standard bu...sht response.
I regret leaving Netstar
I regret leaving Netstar
YR
Yolisa R's updateReviewer Update
09 Jun 2020, 09:55I'm reading reviews across the board that people can't log in to their app for months, what is the point of paying for fleet management service. Don't mess around with people please.
YR
Yolisa R's update09 Jun 2020, 09:55
Reviewer Update
I'm reading reviews across the board that people can't log in to their app for months, what is the point of paying for fleet management service. Don't mess around with people please.