FG
Fatoş Güler

1 reviews | Active since Jan 2019

05 Oct 2022, 18:38

ANY OTHER COMPANY BUT CARTRACK

I did sign up for car track about 2,5 years ago over the phone. the line was bad but we managed. When we tried few times to locate the car , it was impossible and the site didn't work. phoned few times no-one helped. Of course, I have been paying my debit orders regularly but decided to change to another company cause this was not working . Again I phoned numerous times in very hard conditions cause I was overseas , just to learn they signed me for 3 years to the contract which I had no clue. But they said its been told over the phone and I agreed to all. This is outrages and day time *******. Eventually I stopped the debit orders with my bank but they don't stop sending me statements and asking for money. I don't know how to handle any longer . They actually trick me into this 3 year contract when I did not know. And they don't care if I heard or not over the phone. I am the customer with no satisfaction , and paid the 2 full years and a half to the service they promised and not delivered and still they want to take money even though I want to cancel. Np empathy No ethics

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Replies (1)
Cartrack
Cartrack's reply06 Oct 2022, 09:50
Official
 
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team