NJ
Neville J

1 reviews | Active since Nov 2023

15 Nov 2023, 09:46

Anti-Cartrack

Cartrack is the worst after receiving a tracker that needed to be fixed every second month. Now it's got worst when I bought a new car after endless calls to install a new tracker in the new car. I make appointments then every time the same installer calls me with the same message saying he's coming to remove the old tracker when I said no a new one to be fitted then he's like no that's not what head office said. Then I make new appointments same story for weeks. I took my car in to Bellville branch waited for 3 hours no installer arrived, I just gave up I'm just gonna pay the cancellation fees but they are no no from me.

0
Replies (3)
Cartrack
Cartrack's reply15 Nov 2023, 11:17
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team 
NJ
Neville J's update15 Nov 2023, 11:20
Reviewer Update
I Don't believe you gonna come back to me. Because these are automated reply message that I received from your email address and from your WhatsApp.
NJ
Neville J's update25 Nov 2023, 04:58
Reviewer Update
Im still awaiting on you guyz seems like you not even taking this platform serious.