SC
Shane C
1 reviews | Active since Aug 2021
06 Feb 2024, 18:52
Annoying calls from collections
I am very annoyed by the constant phone calls I get from Cartrack just because of a returned R100 debit order. A simply message or email could have been enough and the issue could have been sorted. Today I received like many calls making my work difficult and actually a little bit embarrassing to my fellow workers like I’m owing thousands.
I use a different account for this debit and didn’t know debit order was returned this month. This model of customer interaction should be looked at because it is annoying. I have paid your R100 jeez
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Replies (1)Cartrack's replyOfficial
06 Feb 2024, 19:38 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply06 Feb 2024, 19:38
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
