Annoyed n over cartrack

This is my second review of the same problem, my bikes fitment got damaged early last month n I've been in contact with cartrack since 9th April and today is 9th May and m being told they only have someone to come fix the fitment on the 23th of may. I have been calling, requesting calls and WhatsApping them almost every 2 to 3days being patient and told that the schedule dep. will call me till this day. I feel like they only care when u a new client with the first install of the fitment,, everything else after that u have to beg them to come fix while u pay and u are jst stuck with them because of the 3year contract. I pay what is required of me but yet I dnt get wat is required from them, for me to see my vehicle on the road all the time, they dnt priorities fixing fitments for their clients once there is an issue!!