Angry customer

You have the worse service ever, I called on the 10 November 2020 requesting for my device to be removed from my old vehicle to the new one. Till this day your technician "are calling me".

I have advised that on the 11th November the old car will be taken by the dealership and I won't have access to it, I gave the time that the change will be done and promised to be called back so that you get my location and remove the old device.

I have been doing so many follow ups with my own airtime countless times, even having your agents being so rude towards me when you are at fault.

I am disappointed and disgusted that you only call when you see me canceling the R860 removal of device debit order. I mean where do you get the courage to debit an amount for a service that you haven't even rendered.

The old car now is no longer with me and i am no longer prepared to pay the removal of device fee since you failed me. It's either I get a new device into my car or I take my request to another tracking company to load tracker, that will mean you cancel my services with immediate effect. I'm honestly tired now.