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Siphiwe N

1 reviews | Active since Jun 2020

14 Sept 2020, 15:04

Angry client

I wish there was zero as a score. Why do you ask clients to escalate matter by writing to your CEO when you know that the CEO doesn't bother to respond. Please agents, stop responding to us like your reading scripts from FAQ, listen and engage us on our complaints.

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Replies (1)
Cartrack
Cartrack's reply14 Sept 2020, 15:11
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team