QH
Quintin H

1 reviews | Active since Nov 2021

01 Apr 2026, 14:34

************* and Suspisious

I was bamboozled by this company. They informed me that I could get up to 21% off on my insurance premium if I install a DashCam. But this was a blatant lie. There is no prominent insurer in South Africa that offers a reduced premium for installing a dash cam. In fact, a dash cam is listed as an accessory by your insurer, and it can increase your monthly premium.

And now the dashcam isn't even working, and it's been a week. The ticket is open, and there is an unclear and unhelpful response. I find this company not very trustworthy.

I now understand why they have anti-consumer penalties worked into their contracts. I just hope that this experience is not foreshadowing heartache when I need them in a theft or hijacking situation.

0
Replies (1)
Cartrack
Cartrack's reply01 Apr 2026, 14:35
Official
   Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team