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William

1 reviews | Active since May 2026

22 May 2026, 06:48

***** and possible theft

I ask car track to remove the tracker unit and camera and cansel the car that sold and re install in my other vehicles it never happened no the camera and the tracker unit is missing I phoned a bout 12 times and still no one at Car track no where the unit is but I must pay for a unit that their technician removed at the dealership.

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Replies (5)
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William's update22 May 2026, 07:00
Reviewer Update
I dispute the amount for cancelation and do not give car track authorisation to deduct the cancelation from my account

The camera and track unit was removed from the Hyundai accent at The Dealer Ship by car track technical department it was not re installed as requested.
Cartrack
Cartrack's reply22 May 2026, 07:10
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
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William's update22 May 2026, 07:13
Reviewer Update
I hope so as it is 40 days multiple phone call and attempted to take, money as we speak I am in hospital and must warry about a large amount that car track will attempt to take from my account today
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William's update22 May 2026, 07:25
Reviewer Update
Dear Car Track client, Your full outstanding balance will be debited on the 22nd of May 2026. WhatsApp or call *** to confirm your preferred debit date. Alternatively, follow the payment link previously sent to make a payment.
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William's update22 May 2026, 07:42
Reviewer Update
Dear Car Track client, Your full outstanding balance will be debited on the 22nd of May 2026. WhatsApp or call *** to confirm your preferred debit date. Alternatively, follow the payment link previously sent to make a payment.


I did not authorize this and informed your account department and the operator said she will fix the account and remove the cancelation.

This is not acceptable that Car track take money from your account wich is not the agreed install meant and continued to attempting to deduct and I must pay the fees for this each time the Bank charged me R130 rand

You can Confirm at the Dealer GJ Auto 268 Sefako Makgatho drive *** that the camera and Unit was removed by Car track technician.

This unit was not re installed as requested +- 35 days back.I contacted all departments and the unit could not be located.

And no I received this Message from Car Track

Dear Car Track client, Your full outstanding balance will be debited on the 22nd of May 2026. WhatsApp or call *** to confirm your preferred debit date. Alternatively, follow the payment link previously sent to make a payment. Wich is supposed to be stoped up until the unit is located.

I have proof that I am hospitalized and is under tremendous stress no caused by this SMS